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Thread: 4 week old Beko washing machine has burning smell

  1. #1
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    Default 4 week old Beko washing machine has burning smell

    Purchased a Beko washing machine for my elderly father on 2 December from a local Euronics retailer.

    Worked perfectly until last week when a nasty burning smell developed when he switched it on.

    Although I've registered the machine purchase with Beko, who do I contact about this getting looked at?

    And do we have to accept an engineer's visit or can we demand a replacement?

  2. #2
    Forum Saint HerMajesty's Avatar
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    Default Re: 4 week old Beko washing machine has burning smell

    There was a post on here a couple of weeks ago - not sure if you started it or who did, but it was about recalls of Beko Dryers.

    I don't know if washers were also on the fire hazard recall/repair list. However, if an item is so new, and not fit for purpose, then I'd think they would replace it. Should have some sort of warranty. It might be an easy fix, tho, and as long as Beko paid for the service, I'd probably go that route first, myself. Who's to say another washer wouldn't have the same issue..

    Is there any way that a sock or something might have gotten down and be blocking
    Ta-Ta for now!

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    Default Re: 4 week old Beko washing machine has burning smell

    Quote Originally Posted by HerMajesty View Post
    There was a post on here a couple of weeks ago - not sure if you started it or who did, but it was about recalls of Beko Dryers.

    I don't know if washers were also on the fire hazard recall/repair list. However, if an item is so new, and not fit for purpose, then I'd think they would replace it. Should have some sort of warranty. It might be an easy fix, tho, and as long as Beko paid for the service, I'd probably go that route first, myself. Who's to say another washer wouldn't have the same issue..

    Is there any way that a sock or something might have gotten down and be blocking
    It was Sarah (Raindropsies) Ma'am - about Fridge/Freezers ~ but it was an overheating problem.

    http://www.ebid.net/forums/showthrea...highlight=Beko


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    Forum Saint HerMajesty's Avatar
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    Default Re: 4 week old Beko washing machine has burning smell

    It might have been fridges, but it also was driers - mine was on the list, and I contacted the company, who will be sending someone out to fix the fire hazard - whatever it is. In the meantime, they recommend cleaning out the lint filter! lol
    Ta-Ta for now!

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    Default Re: 4 week old Beko washing machine has burning smell

    Ended up ringing the retailer, who in turn have contacted Beko to send an engineer out.

    Now waiting for a call back to say when they're coming .....................

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    Forum Saint astral276's Avatar
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    Default Re: 4 week old Beko washing machine has burning smell

    Quote Originally Posted by Anniemcc2 View Post
    r
    Worked perfectly until last week when a nasty burning smell developed when he switched it on.
    Sounds a bit like my gas cooker. There is always a burning smell when I use it.


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    Default Re: 4 week old Beko washing machine has burning smell

    Mel, have you tried cleaning it?

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    Default Re: 4 week old Beko washing machine has burning smell

    Quote Originally Posted by meebo1 View Post
    Mel, have you tried cleaning it?

    It's clean. I just need to learn to be a better cook.


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    Default Re: 4 week old Beko washing machine has burning smell

    Beko engineer coming out next Tuesday - the day we leave 1

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    Default Re: 4 week old Beko washing machine has burning smell

    Quote Originally Posted by HerMajesty View Post
    It might have been fridges, but it also was driers - mine was on the list, and I contacted the company, who will be sending someone out to fix the fire hazard - whatever it is. In the meantime, they recommend cleaning out the lint filter! lol
    We had the same machine (indesit).Because ours was over 5 years old they replaced it with a brand new one.Took delivery yesterday.MBW is over the moon.

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