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Thread: Site Downtime & Problem Notifications

  1. #1
    Administrator gazza's Avatar
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    Default Site Downtime & Problem Notifications

    Some brief downtime can be expected on Tuesday due to some hardware upgrades being made. We will let you know the exact time as soon as the technicians at the data centre in Docklands notify us.

    Should be no more than a few minutes.

    Thanks
    Gazza
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    Administrator gazza's Avatar
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    One upgrade was carried out on Tuesday but not the main one I've been waiting for, the upgrade to our database servers, this was not carried out due to unforseen technical difficulties.

    We will be doing this now this coming Monday as well as installing a new server to replace the one that died about 2 weeks ago. So Monday may see a few minutes of interruption but will get us up and running at full speed.

    Gazza
    Last edited by gazza; 13th October 2006 at 01:14 PM.
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    Administrator gazza's Avatar
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    Apologies for the downtime today. We had to bring forward the re-indexing of our auctions to this morning, something that was planned for middle of the night action.

    Users will now find that more words can be searched for that were before ignored.

    Gazza
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    We are currently having problems with our image server, so you may see a few empty images for a short time while we get to the bottom of it.

    Gazza
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    Administrator gazza's Avatar
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    Following on from our trouble today with our image server, we have moved to our backup image server while we find what went wrong. Auctions images have started to re-appear and all should be back with us by lunchtime Monday (BST).

    Our sincere apologies for any inconvenience caused.

    Gazza
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    I'm afraid my estimation was a little optimistic, due to the severe nature of the crash we are having to move all the images over a very slow connection and as you an imagine there are hundreds of thousands of photos moving. They are coming back all the time and we should be totally back up to date tonight.

    Measures are already in place so that this will not happen again.

    Our sincere apologies once again.

    Gazza
    Last edited by gazza; 20th August 2007 at 05:11 PM.
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    Our apologies for the unannounced downtime this afternoon. We have been having a few unwanted visitors to the site today. All is now back to normal.

    Gazza
    Last edited by gazza; 14th November 2007 at 09:19 AM.
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    Our apologies for the extended down time this morning, we ran a software update to add a few new features but it proved to be alot slower than we had anticipated.

    You might see a few pizza boxes around the site for a few minutes, this is due to us changing the location of our images to allow for easier backing up of all your photos.

    I'll list the changes in the News forum in a mo.

    Gazza
    Last edited by gazza; 14th November 2007 at 10:19 AM.
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    Most of you will have noticed we ran into some major problems. Although we are not happy with any downtime whatsoever, this was quite a major glitch with our database system and I'm glad to say the redundancy systems we had in place kept this down to about 25% of what it would have been only a couple of months ago. We are working to improve this all the time and apologise for any inconvenience caused.

    Gazza
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    We'll be going down for about 45 minutes at 5am BST on 13th May for some routine maintenance.

    Thanks
    Gazza
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