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Terms of Sale (Goods)
These terms and conditions regulate the business relationship between you and us. If you offer or accept our offer for any goods, our contract is in the terms set out below.
We are: Zara Lockwood – Managed By iona5 (Seller on auction/ buy it now sale)
You are: our Customer
The terms and conditions
Definitions In this agreement:
“Carrier” means any person or business contracted by us to carry Goods from us to you, whether all or part of the distance. “Goods” means any goods we offer for sale. “Written Material” means any informational material published by us in any medium with a view to providing information to our customers or prospective customers.
Our contract with you
We shall accept your order when you have either :- selected the specified Goods You wish to purchase from us and have either placed a bid on the Goods and remained the highest bidder (at the end of the auction) or You Have clicked a "Buy Now" button on eBid to purchase the Goods at the Buy It Now Price -That is when our contract is made. This action indicating that: The You have fully read, and accept these Terms of Sale, and having done so, have entered into a legally binding contract of sale, to purchase the Goods from us at the price agreed upon, at the time of purchase. We will then process/dispatch the Goods in accordance with these Terms of Sale.
We endeavor to keep all pricing on our website current, however It is possible that the price may have increased from that posted in our Written Material. All descriptions, weights and sizes of Goods are those of the original manufacturers and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement. If we do not have the Goods you order in stock, we will offer you alternatives before we dispatch your order. If this happens you may:
accept the alternatives we offer;
cancel your order;
leave the order valid, but tell us to omit the out-of-stock item.
If we owe you money (for this or any other reason), we will refund you as soon as reasonably practicable but in any event no later than 30 days from the date of your order. We are not experts about the Goods we supply so you may not rely on our expertise. Goods are at your risk from the moment they are picked up by the Carrier from our Distribution Center/warehouse.
Price and Payment
You must pay us the full price of your order before we will send any part of it. (Cheques must clear our banking system before dispatch of goods to you) Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.
Any details given by us in relation to exchange rates are approximate only and may vary from time to time. You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim. Credit Card Payments can be made using:- PayPal, Check or PPPay.com
PayPal is a secure Internet Payment Gateway, you are also subject to the gateway's terms and conditions. Any On line payments are done so using a 128 bit encryption. Personal and credit card details are sent to PayPal using secure SSL Internet Technology. We cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from us.
You will be sent an e-mail confirming receipt of order once payment has been made. We Suggest that you print out the receipt of your order taking note of the order number, for easy reference, should the need arise.
We reserve the right to decline any order at any time for whatever reason,.also we reserve the right to withdraw any Goods from sale at any point prior to dispatch, for whatever reason. You will be informed via e-mail if such a situation arises. In this circumstance You will be offered an alternative or given a refund.
Information you give us
You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods. We will use all reasonable endeavors to respond to any point of dissatisfaction by you, provided you contact us within 30 days of purchase. When placing an order You should remember to state any color/ size preferences you have.
Delivery
Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery. We don't ship to PO Boxes. If we are not able to deliver your goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery. We may deliver the goods in installments if the goods are not available at the same time for delivery. Goods In UK are delivered via Royal Mail unless stated/requested other wise before purchase.
Taxes, duties and import restrictions
We have no Expert knowledge of, and no responsibility for, the laws in your country of residence. You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country of residence.
Goods returned
Because you are buying the Goods by Internet /mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply: You must tell us you wish to cancel within 14 days of your receipt of the Goods; In any event, you may not cancel orders for food or other perishable Goods, nor for handmade, specially commissioned or personalized goods; The Goods must be returned to us within 30 days of your telling us you wish to cancel: with both goods and all packaging in their original condition; securely wrapped;including a returns authorization code slip available by contacting us first;
iona5 Seller
Postage costs
After we have received the Goods, we will refund You with the full purchase price of the goods returned no later than 30 days from the date of receipt; If you do not return the Goods to us, you are still liable to us for the cost. We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you. Proof of Posting required. You must obtain a receipt from the Post Office with proof of dispatch (A Certificate of Posting) for any item You return to us.
We do not accept returns on the following type of Goods sent outside of UK: personalized, Beauty, intimate, earrings, cosmetics, aromatherapy oils, essential oils, Perishable goods such as food & flowers and “time specific” offers such as tickets magazines or free items/gifts and special offers made by us, posters/software/computer/video/audio products which have been unsealed/used.
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Privacy Policy
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We are constantly vigilant for credit card or other fraud. We report all charge backs to a credit reference agency. If you have any reason to seek the return of money paid, please contact us rather than your credit card issuer. Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at our websites. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
We do not market directly to children. We do have pages & products that children might be interested in when parents are viewing are children's page with links to sites that are said by the respective site owners to be safe for children under 10 years old. The external links & their content are subject to their own terms & conditions & although we make every effort to make sure all sites are family safe, we are not responsible for external links content. Children will inevitably visit other parts of the site and will be subject to whatever on site marketing they find, wherever they visit. Here is a list of the information we collect, and why it is necessary to collect it: Basic identification and contact information, such as your name and contact details.
This information is used:
to provide you with the services which you request; to maintain our accounts; for billing; to enable us to answer your enquiries; for verifying your identity for security purposes; for marketing our services and products; to help make our web site as useful to you as possible; information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
Your domain name and e-mail address
are recognized by our servers and the pages that you visit are recorded. This information is used: in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;to send you news about the services to which you have signed up; to tell you about other of our services.
Financial information, including credit card details
This information is used to obtain payment for goods and services you have ordered from us. This information is never actually received by us. The page where this information is given by you is controlled by our contract merchant service provider. Such information is automatically encrypted, and later decrypted for use. It never touches our system.
Your personal profile
Is available to be seen by members throughout the world. No contact details whatever are given out with it. This information is not used for marketing purposes of any sort. Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service. Some of this information is classified as sensitive information by the UK Data Protection Act 1998. We make the assumption that in giving this information to us, you consent to our holding it for the duration of your membership / for one year or until you ask otherwise.
Information volunteered by you
for a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicize the name of a winner.
Affiliate information
This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. This information is used : to maintain our accounts and affiliate records; for billing; to enable us to answer your enquiries; for verifying your identity for security purposes; to send you news about the services to which you have signed up; to tell you about other of our services.
Business information
This is information given to us in the course of your business and ours, such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.
Disclosure to Government
and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.
Information request
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information. This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware.
If you have any question regarding the confidentiality policy, please contact us at:
contact "Iona5" (the seller here at eBid for Zara Lockwood)
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