All-About-Me Page For angeliqueminis [+20]
Letting you get to know your fellow eBidders a little more.
Location
Brixham, Devon, United Kingdom
Listings Running 26
Account Status PLATINUM
eBid Buddy Points 43.936
eBid Member Since 20 Oct 2008
eBid Stores Run by angeliqueminis
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  Angelique Miniatures (26 Listings) |
Some Information About angeliqueminis
Giving you a little more insight into the seller.
My name is Louise Goldsborough/Bird and I am a professional miniature doll artist in England, United Kingdom, trading as Angelique Miniatures since 1988.
I design and create high-quality, handcrafted miniature porcelain dolls and accessories that are popular with collectors all over the world.
Here at Angelique Miniatures you will find a growing number of interesting and original miniature characters and accessories that will make great gifts for friends and family. Or why not treat yourself?
From historical Kings and Queens to merchants and servants, elegant fairies to witches and wizards, my store aims to offer a wide selection of one twelfth scale miniature dolls suitable to live in your dolls houses or simply to display in your treasure cabinet.
From historical Kings and Queens to merchants and servants, elegant fairies to witches and wizards, my store aims to offer a wide selection of one twelfth scale miniature dolls suitable to live in your dolls houses or simply to display in your treasure cabinet.
I can promise you that everything I make will have been made with love and care and with the intention of giving pleasure to its new owner for many years to come.
HOW TO CONTACT ME.
You can contact me by:
E-mail through my E-Bid store.
By phone (if you live in the UK) on 01803 853 993 Monday to Friday, 9am to 5pm
PAYMENT & PAYMENT METHODS FOR ALL ITEMS.
All items are listed in United Kingdom Pounds Sterling.
· My preferred method of payment is via PAYPAL
· Payment via PAYPAL is required within 24 hours please. If you would like me to send you an invoice (for example if you have bought several items together from my store and would like combined shipping) please let me know and I will be happy to do so.
· I am also able to accept payment by bank transfer (United Kingdom ONLY) Contact me for details.
Please be aware that I cannot send your goods until payment in full has been received. I will always let buyers know that I have received their payments.
GENERAL SHIPPING INFORMATION FOR ALL DESTINATAIONS.
Your mailing address: Please make sure that the address you give me matches the one on your PAYPAL account (if paying via this method). All items are insured and will need to be signed for on delivery.
Shipping charges to most destinations are listed with all items but if your area is not listed please contact me.
All shipping charges include actual postage cost, insurance and packaging. If you buy multiple items at the same time, I may be able to offer you a shipping discount so please contact me and I’ll send you a new invoice.
· Customs charges: For all items shipped outside the United Kingdom the buyer is responsible for any customs charges made by their country.
· Packaging: I take great care in the creation of all my work so I also take care to package things well to withstand their journey to their new homes. I am a huge fan of recycling and re-use all packaging wherever I can as long as it is clean and in good condition.
Posting your package: When an item is bought, I try to post it as soon as possible after payment in full has cleared. I always let customers know when I am planning to post their orders and then again when their order is on its way so that it can be expected.
NB: During the current pandemic conditions, I am only going out to the Post Office once a week, usually either Tuesdays, Wednesdays or Thursdays.
· Please understand that I have no control over how long it takes for the package to reach you once it is in Royal Mail’s care. Sometimes international packages can get held up at customs and take a while longer during the run up to Christmas but we have never lost a package yet.
· Please let me know as soon as you receive your package, as I do tend to worry. If I haven’t heard from you by the time I think you should have received it, I will contact you to ask.
SHIPPING WITHIN THE UNITED KINGDOM:
I always ship by Royal Mail. All packages will need to be signed for on delivery.
The package will be fully insured against loss or damage and sent by either Royal Mail Signed For or Special Delivery depending on its value.
Please allow seven working days from the date of posting for delivery within the United Kingdom. Most will arrive well before this time.
SHIPPING TO COUNTRIES OUTSIDE THE UNITED KINGDOM.
I always ship by Royal Mail. All packages will need to be signed for on delivery.
The package will be fully insured against loss or damage using Royal Mail’s ‘ International Tracked and Signed’ airmail service.
Please allow up to 30 working days for all International packages although most arrive well before this time.
ADDITIONAL INFORMATION.
WHAT TO DO IF YOUR PACKAGE IS LOST OR DAMAGED IN TRANSIT.
· If you still haven’t received your package within the time expected please don’t panic. When ever this has happened in the past it has turned out that the post man has tried to deliver the package and forgotten to leave a card to say that it is waiting at the local pick-up office (yes, it does happen!). If it is still not there, please contact me and I will get Royal Mail to track it as each package has a unique tracking number.
· If your package has really disappeared off the face of the Earth, please don’t worry as it is fully insured and I will either make you another item (if possible) or refund your money. To date, we have never had a package go missing or get broken.
· If your order is damaged during transit please keep all packaging and contact me as soon as possible. All packages are fully insured against damage. If I require you to send the damaged item back to me, I will re-imburse the cost of doing this. If I am able to make you a replacement, I will do so and if not I will refund your money. To date I have never had anything damaged in transit.
RETURNS.
· All items are described as honestly and in as much detail as possible. All items have been lovingly handcrafted and/or hand-customised by me personally and I never send out anything that I am not happy with. I am a very fussy perfectionist so everything that is sent out is of the highest possible standard that I would hope to receive myself. Therefore I will not accept any returns or issue any refunds unless the item has been lost or damaged in transit. Please contact me for instructions if this should happen.
CANCELLATIONS.
· Cancellations will cause me great upset and distress so please do not purchase if you are not planning to pay for your item/s and complete the purchase. Every item in my shop has been created by me with a lot of love and time and with the intention of giving pleasure to others. Please do not spoil the pleasure of making these items by upsetting me. I am an artist and can take things very personally.