Originally Posted by
manstomar
As example, i work in IT support and we often get users who know very little about computers, if im someone who is working with dvorak keybaord, and the end user (over the phone) is using qwerty and is struglgling to find a certain key to do something....how can i advise that user where to find that key? if im not 100% sure and have a different keyboard. It may seem a bit far fetched, but its common for people to ask where paticular keys are on the keybaord, including the infamous "any" key.