I would be tempted to ask to supply it by whatever date (a reasonable time in the future, name a date instead of saying "2 weeks" or similar. Mention that if you haven't received it by then you would like a refund please. Don't be antagonistic to them, you never know it may work.
Also if you contact support they can supply the seller's contact details, although there is a charge for this. I've not tried it myself, but I've heard that a phone call can get things moving. Good Luck.
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If ur item is ordered from UK,where there has been total postal disruption,it could be a while,but as already mentioned,nothing to to stop contact from buyer or seller.Heres hoping you get lucky.Have a nice day.I owe 28 feedbacks elsewhere but have been waiting more than three weeks for items still.In Watford UK sorting office there are 20.000 items(parcels)stockpiled.Must be bordering on fraud after paying P/O for postage.Seems they are having a laugh.Hoping they can employ casual labour,maybe eastern Europeans,give posties a kick up the arris.
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