Help - Ninja not picking up my photographs!!!

[wishuponajar]

I have exported all of my Ebay items from Turbo Lister into Ninja but every time I press Good to Go and wait ages for uploading to happen I get the same 'Warning' as follows

It seems the size of the data and photos you are trying to upload has hit our limit. It is likely that you are uploading large photos that are not optimized.
Click the "Optimize GTG Photos" or the "Optimize All Photos" buttons to make Ninja Lister check and resize your photos ready for eBid. Click Cancel to go back.

I have now clicked the 'Optimize GTG Photos' and the 'Optimize all Photos' buttons three times and Ninja Lister seems to check but at the end of the process the same Warning appears

Can anyone help please

Thank you
Loraine

[Anniemcc2]

Have you tried uploading, say, just 10 items from Ninja to see if this happens ?

Or it could be the type of image file that's the problem - .png rather than.jpg ? [That's a wild guess, BTW]

Otherwise contact support@ebid.net for advice.

[wishuponajar]

thank you so much - just tried uploading 10 and it worked - really appreciate your help