Contact Us Form Keeps Asking For Message

[bgwalters]

The HelpDesk Contact Form keeps stating "eBid Error - Please enter your message" even though I typed in a message already.

[bunsock]

Most peculiar, make sure you haven’t got any weird characters in the message that’s upsetting it somehow.

If not I suggest you contact them by email at support@ebid.net

[bgwalters]

Thank you for the direct e-mail address to support. That is what I will do, and I will show them the message I was attempting to send, but even just writing one word in the message box, such as "Help" and attaching my message did not work.

[astral276]

If all you were entering was 'Help' then it may be that wasn't considered long enough to be a viable question. Some entries on the site (e.g. the forums) require a minimum length input.