Originally Posted by
luvintage
Have you tried contacting Ernest Jones to see if this is one of their pieces?
I once had to contact Tiffanys to see if a brooch that had their name on it was really theirs. Also, I know that you can take a name brand purse into their(the manufacturer's) retail store for identification and they will tell you if it is fake or not. (I've done that too!).
A man who deals in gold once told me that 8k and 9k gold are used in tooth fillings. Whether that is true or not, I really don't know. I would think that a high end, high quality store would use the better grades of gold.-I admit I probably don't know what I'm talking about here but it's just a thought.
You may be able to find a website for Ernest Jones and they may be able to either identify the piece for you or at least tell you if they use 9k gold. In this tough economy, in order to keep jewelry affordable, they may do that.
At any rate, I think Pink Panther is absolutely right if you are not pleased with it, I'd seek a refund.
Just a new thoughts. Good luck with whatever you decide.