Home
Buy on eBid
Sell on eBid
eBid Stores
My eBid
Upgrade to Seller+ Lifetime
eBid Help
Close
Login to Your Account
eBid Community Forums - Chat & find help from others in the eBid Community
Results 1 to 7 of 7

Thread: Contact a buyer during live auction

  1. #1
    Forum Diehard 20sent06's Avatar
    Join Date
    Jan 2013
    Location
    Ipswich, Suffolk, United Kingdom
    View 20sent06's Feedback (+11854)
    All-About 20sent06
    View 20sent06's Listings
    Forum Posts
    751

    Question Contact a buyer during live auction

    Appears that as a seller, I cannot contact a buyer until an auction closes... or is there a way?

  2. #2
    Forum Master
    Join Date
    Jul 2009
    Location
    Scarborough, North Yorkshire, United Kin
    View tony41's Feedback (+10027)
    All-About tony41
    View tony41's Listings
    Forum Posts
    1,782

    Default Re: Contact a buyer during live auction

    Quote Originally Posted by 20sent06 View Post
    Appears that as a seller, I cannot contact a buyer until an auction closes... or is there a way?
    If there is, I haven't found one. I have suggested this to support on a couple of occasions but things haven't changed. Perhaps you can try contacting support and see if you can do better than me.

  3. #3

    Default Re: Contact a buyer during live auction

    Must admit this is a good idea. I am currently bidding on an item and the only bidder. Just checked the listing and seller has posted on the listing that the item has been lost or stolen. So what happens now? Have contacted support but never had this before. Bit disappointed but not sure if I will be allowed to leave feedback.

  4. #4
    Forum Diehard 20sent06's Avatar
    Join Date
    Jan 2013
    Location
    Ipswich, Suffolk, United Kingdom
    View 20sent06's Feedback (+11854)
    All-About 20sent06
    View 20sent06's Listings
    Forum Posts
    751

    Default Re: Contact a buyer during live auction

    Quote Originally Posted by waynemanor1953 View Post
    Must admit this is a good idea. I am currently bidding on an item and the only bidder. Just checked the listing and seller has posted on the listing that the item has been lost or stolen. So what happens now? Have contacted support but never had this before. Bit disappointed but not sure if I will be allowed to leave feedback.
    The option to contact you doesn't exist at the moment... hence the update on the listing. I believe the seller should close the listing in that case. As a buyer you do have the ability to ask a question.

  5. #5
    Forum Diehard 20sent06's Avatar
    Join Date
    Jan 2013
    Location
    Ipswich, Suffolk, United Kingdom
    View 20sent06's Feedback (+11854)
    All-About 20sent06
    View 20sent06's Listings
    Forum Posts
    751

    Default Re: Contact a buyer during live auction

    Quote Originally Posted by tony41 View Post
    If there is, I haven't found one. I have suggested this to support on a couple of occasions but things haven't changed. Perhaps you can try contacting support and see if you can do better than me.
    Many thanks - I contacted support and they confirmed that it is not possible to contact the bidder until closure... and no news of a change in the future either. They did offer to pass on a message on my behalf however.

  6. #6

    Default Re: Contact a buyer during live auction

    Quote Originally Posted by waynemanor1953 View Post
    Must admit this is a good idea. I am currently bidding on an item and the only bidder. Just checked the listing and seller has posted on the listing that the item has been lost or stolen. So what happens now? Have contacted support but never had this before. Bit disappointed but not sure if I will be allowed to leave feedback.
    Support have removed the listing. Received a message from them and they are looking into it further.

  7. #7
    Forum Saint bluebedouin's Avatar
    Join Date
    Jun 2005
    Location
    Northampton, Northamptonshire, United Kingdom
    View bluebedouin's Feedback (+107)
    All-About bluebedouin
    View bluebedouin's Listings
    Forum Posts
    4,825

    Default Re: Contact a buyer during live auction

    Quote Originally Posted by 20sent06 View Post
    Appears that as a seller, I cannot contact a buyer until an auction closes... or is there a way?
    Probably a moot point now but you could always try the forum.IF they've signed up & IF they have their messages set to be notified of PM's you MIGHT get a response.A bit of a search through Google might also throw something up.A lot of people use the same id/username on various sites & some detective work could find a contact for them.I used this method a number of times with success.

    In a similar vein,buyers could only contact sellers through the Ask Question route.This was then published for all to see.Also,unless you kept the original email notification,you couldn't 'have a conversation'.
    What I used to do was have a link in my All About & also in each listing to my pm address.That way if a buyer needed to contact me,without having their question published on the listing,they could.
    If you want to do this,your pm address is http://www.ebid.net/forums/private.p...ewpm&u=1255539

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Follow Us
New To eBid?
Register for Free